Chatobuy | Chat Commerce Documentation
  • Welcome to Chatobuy
  • 🚀STARTING WITH CHATOBUY
    • Login to Chatobuy
  • Connecting to a Channel
  • Add Team Members
  • Reply to Messages
  • ⚙️Setting
    • Overview
  • My Account
  • General
  • Chat Settings
  • Blacklisting Settings
  • Live Translation Settings
  • Chat Assignment Settings
  • Chat Queue Setting
  • Working Hours
  • Roles & Permissions
  • Department
  • Team
  • Quick Reply
  • Automation Workflows
  • Trigger
  • Trigger Conditions
  • Actions/Steps
  • Custom Fields
  • 🧰CHATOBUY MODULES
    • Dashboard
  • Chat
  • Search Conversation
  • Select and Download Conversations
  • Send Message
  • Contact Info
  • Chat More Options
  • Channels Overview
  • Contacts
  • Contact List
  • Custom Fields
  • Follow Ups
  • Campaigns
  • Basic Campaigns
  • Drip Campaigns
  • Automation
  • Integrations
  • Rest API
  • Facebook Leads
  • File Manager
  • Message History
  • Marketplace App
  • Shopify Marketplace Setup
  • WooCommerce Marketplace Setup
  • Setup WooCoomerce Automations
  • 🌎Chatobuy Messaging Channels
    • Connecting to a Channel
  • Channels Overview
  • WhatsApp Integration
  • Cloud API
  • Message Templates
  • Button/Options/Product Messages
  • WhatsApp Message Templates
  • Facebook Integration
  • Store Settings
  • Message Templates
  • 🛍️STORE SETTINGS
    • WhatsApp
    • Catalog Settings
    • Products
    • Payment Settings
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On this page
  • Step 1 - Login to the Chatobuy Dashboard
  • Step 2 - Access Channels
  • Step 3 - Create a Channel
  • What's Next?
  1. Chatobuy Messaging Channels

Connecting to a Channel

This guide will help you access Chatobuy Channels and its options

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Last updated 11 months ago

Chatobuy simplifies chat commerce through Channels that enable you to connect to different Chat Platforms, for example, WhatsApp, Facebook, Instagram, Telegram, etc. Follow this guide to learn how Channels work and can connect with a particular chat platform.

Step 1 - Login to the Chatobuy Dashboard

Use your login ID and Password to access your Dashboard.

Step 2 - Access Channels

Inside the Dashboard, go to the left sidebar and select Settings > Channels.

Step 3 - Create a Channel

Upon selecting the Channels, a new window will open with Channel options.

To create a channel, simply go to the channel option and click Configure. It will open a popup where you need to enter the details to complete the process.

To learn how to get the required details, you can explore individual guides of each channel.

If you have already created a channel before, the Channels window then shows a channel list allowing you to apply changes to existing channels easily.

To create a new channel, simply click the Create Channel button. A popup will appear asking which Channel connection you want to create.

Select the required Channel and click Next. Then, follow the next step to complete the connection. Check out other user guides to learn how you can create a channel for a specific chat platform option available at Chatobuy .

What's Next?

As you've learned how you can create and connect a channel, you can now proceed with creating different channels or adding team members to your Chatobuy account.

🌎
Team
Chatobuy Channels